OUR RESPONSE. OUR RESPONSIBILITY
Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitising with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of kerbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up kerbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
How does car rental return work during the Coronavirus outbreak?
If you are currently renting a car with us, your local branch should be reaching out to you about options to return your rental vehicle. If you have any additional questions or are looking for more information, please call 0800 111 4312.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Penzance
Penzance Car & Van Hire
If you're heading to Penzance for a holiday, why not avoid a long drive, hop on the train and rent a car when you arrive, so you still have the freedom to get around and explore the area?
The Enterprise Car Rental branch in Penzance is just a 14-minute direct bus ride from the station and we can even come and pick you up if that is easier. In fact, our car rental branch is right next to Long Rock beach, so you can go for a dip once you've collected your car and get your holiday started sooner. Or maybe you're looking for something a bit larger than a car? Enterprise has a wide range of people carriers, SUVs and vans right up to a 20m3 Luton van for house moves or commercial purposes.
Visiting Penzance and the Area
Penzance has become the place to go in West Cornwall, with boutique hotels, fine dining restaurants and a burgeoning art scene. Not to mention the stunning views of St Michael's Mount and the sandy beaches within easy driving distance.
Heading to the Beach
Porthcurno beach is just half an hour away, but you'll feel like you've been transported to the Caribbean, with its soft white sand and deep blue water, the perfect place to spend a sunny day.
On the way back, why not stop off in Mousehole for a seafood supper? This traditional Cornish fishing village is brimming with charm and picturesque narrow streets, though you may want to park outside the town and walk in as the streets are not very car friendly.
Things to do near Penzance
If the weather isn't good enough for a day on the beach you can visit the Polgoon vineyard and orchard, just outside Penzance or drive over to Mazarion and walk across the causeway to St Michael's Mount. Do check the tides first though as the causeway is only accessible at low tide.