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Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitising with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of kerbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up kerbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
How does car rental return work during the Coronavirus outbreak?
If you are currently renting a car with us, your local branch should be reaching out to you about options to return your rental vehicle. If you have any additional questions or are looking for more information, please call 0800 111 4312.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Renting a Car at Taunton
Taunton Car & Van Hire
If you live in Taunton or you're visiting the area, you may need to rent a car or van. Maybe your own car has broken down and you need a replacement, or you're on holiday and need a car to explore the area?
Enterprise Car Rental is on Cornishway, just off Wellington New Road roundabout and you'll find a wide range of vehicles available to you there, from cars all the way up to Luton vans. So, if you're planning a self-move or need to transport bulky items we can also help.
Visiting Taunton and the Area
If you don't know the area, Taunton is the County Town of Somerset, located off the M5 between Bristol and Exeter in the heart of lush, rolling countryside.
Taunton has no shortage of shops to explore including the many independent retailers on historic Bath Place, where you can also sit in a cafe and watch the world go by.
Things to do near Taunton
While you're in the area, you may want to visit the races at Taunton Racecourse or watch a bit of cricket at The Cooper Associates County Ground.
For gardening enthusiasts there's the Taunton annual flower show at Vivary Park as well as Hestercombe and its 50 acres of historic gardens, perfect for families with theatre and musical events going on throughout the summer.
Walks near Taunton
You can blow away the cobwebs with a walk in the Quantocks or the Blackdown hills, both designated Areas of Outstanding Natural Beauty and just a short drive away.
There are plenty of lovely villages along the route where you can stop for tea, including Nether Stowey, once home to the poet Coleridge.
Antiques near Taunton
If you fancy going further afield, Honiton in Devon is just a 30-minute-drive away and a mecca for antique lovers, with high-end shops and quirky emporiums lining the main street.
And while you’re there, why not go on to the charming sea-side town of Sidmouth, for fish and chips on the seafront?